Ray Arthur Kroc: (McDonald Fast Food Restaurant Entrepreneur)
Ray Kroc was born on
October 5, 1902 to Czech-Americans in Chicago, Illinois.Making the fast food franchise
McDonalds one of the largest and most popular chain of fast food restaurants in
the United States and around the world, nicknamed the Hamburger King. Kroc also
owned the Major League baseball team the San Diego Padres. Ray Kroc was the
mastermind behind the worldwide McDonald's fast food franchise. He bought the
new inexperienced restaurant chain and grew it into the largest, most
influential fast food chain in the world. At the age of four, Kroc's father
took him to phrenologist, a person who determines fate based on the shape of
someone's skull. The Phrenologist told young Ray Kroc that he would someday
work in food service. But, as the First World War erupted, Kroc became
interested in learning how to drive ambulances for the war effort instead. The
war, however, ended before he had a chance to test his training and Kroc looked
elsewhere for employment.
Kroc tried his hand at selling
paper cups and even worked as a pianist for a short period of time before
settling into a position as a milkshake machine salesman. He traveled around
the country and sold milkshake machines to various different cafes and
restaurants, all the while observing the layout and management of the industry.
Kroc was convinced that many restaurants suffered from poor management and were
not living up to their potential. It was during this time that he ran across a
small hamburger restaurant in San Bernardino, California named McDonald's.
The restaurant, owned by the
McDonald brothers, Richard and Maurice, ran eight of the same milkshake
machines sold by the fifty-two year old Kroc. Since each machine could spin
five milkshakes at once, Kroc was intrigued by the idea of a restaurant that
needed the ability to make forty milkshakes at a time. He traveled to
California and, upon seeing the orderly, efficient restaurant that served a
huge community; Ray Kroc was convinced he could sell the machines to every
McDonald store that opened. In order to capitalize on the venture, Kroc
approached the brothers with a business plan and they eventually settled on a
deal. As a result of the partnership, however, Kroc would receive only 1.4% of
the franchisees' profit, giving 0.5% to the brothers. It didn't take very long
for Kroc to realize that his profit would be minimal. So, in order to gain
access to more of his investment, Ray Kroc convinced the brothers to sell him
the rights to the McDonald's name.
Kroc envisioned a restaurant that
ran like a factory and produced hot food, fast service, and with consistent
quality no matter where he opened a restaurant. He saw food preparation as a
process and broke it down into steps that could be duplicated in any of his
restaurants. This way he could keep the product the same no matter where the
McDonald's was located. Low franchise fees made it easy to open new stores but
cut into any potential profits for Kroc. As a result, Kroc decided to purchase
the land on which McDonald's would open and ultimately serve as a landlord. He
set up the Franchise Realty Corporation and was able to purchase tracts of land
in order to help him produce a profit for his company. Few years later there
were over 200 McDonald's around the United States.
Kroc saw his franchise as a way to sell as service, not food. After all, Big Boy, Dairy Queen, and A&W were already established restaurant chains. Ray Kroc needed McDonald's to stand out. Consistency was the key and he made sure that every McDonald's ran the same. He established national advertising campaigns to support his restaurants and took the brand international to Japan and Germany. Ray Kroc died on January 14, 1984 of old age. At the time he was worth an estimated $500 million. There are more than 25,000 McDonald's in operation worldwide today. And 1 in 8 Americans has worked for McDonald's. According to a recent survey, the McDonald's golden arches are now more recognizable around the world than the Christian cross.

